Huge Care Home Improvements Reported Across the UK
Most UK nursing homes are rated as good by the regulators, but more care home improvements have been reported since the inspection system changed in 2014. Since the introduction of new inspection standards by the Care Quality Commission in October 2014, care in many homes that were rated inadequate has improved. The CQC says that over 12,000 people are now being better cared for and are safer than they were a couple of years ago.
Care Home Improvements
Each of the UK’s residential care homes is given one of the following ratings at inspection: outstanding, good, requires improvement or inadequate. Of the 372 UK care homes that were rated inadequate in 2014 inspections and are still operating, almost three-quarters have improved, with 205 now requiring improvement and 68 rated as good at the most recent inspection. Ninety-nine homes had unchanged ratings and thirty-four had closed since receiving inadequate ratings in 2014.
The chief inspector of adult social care for the CQC, Andrea Sutcliffe, welcomed the care home improvements but made it clear that the residential care homes that had moved to the ‘requiring improvement’ category still needed to work towards the ‘good’ rating that people who use the services deserve.
Investment in staff training was one of the key areas of change identified by the CQC, as was cleaning to ensure that communal areas in the homes and residents’ rooms were always homely and welcoming.
The aim of the regulators is to ensure that high-quality care is provided to residents in nursing and residential homes. CQC?s comprehensive inspections focus on five key questions about the service, and a rating is awarded for each. The questions are about how safe, effective, caring, responsive and well-led the service is. An overall rating is also given to indicate the quality of the service.
In addition to comprehensive inspections, the CQC also carries out focused inspections. The purpose of these is to follow up on any concerns or breaches of legal requirements.
The inspector is generally accompanied by an ‘Expert by Experience’, a person with personal experience of care, and specialist advisers or pharmacy inspectors may also be included in the inspection team. Because inspectors talk to residents, their families, carers, home staff and other professionals, they are able to gain an insight into life in the home. They also observe interactions between residents and staff and see how people are cared for.
CQC’s inspection reports and ratings are publicly accessible, so continuing improvements can boost public confidence in the sector and make people more aware of the excellent work that is carried out by many providers of residential and nursing care homes in the UK. The challenges facing care homes today are becoming better understood, and going into a home is no longer something to be worried about.